Customer Reviews

We had such a great service and after care from Complete stoves.
Extremely helpful, knowledgeable along with such friendly advice.
Would definitely recommend.
We purchased a Hunter Allure 7. Fantastic.

Complete stoves offered the best price on the market for our chosen stove.
Delivery was prompt,but after two weeks one of the fire bricks cracked.
Claire was fantastic and even although fire bricks are considered as consumables, we received two new bricks from the manufacturer.
Great service. Highly recommended.

Really great experience from start to finish. Easy system to purchase online and they were very helpful. A member of the team gave me a call as I wasn’t sure a large lorry would fit down the narrow roads to my property, so she quickly sorted out a smaller vehicle and kept me in the loop. Stove arrived quickly and well-wrapped, and the delivery man was very helpful in helping us to move it into the property. Overall a brilliant experience (and of course the stove is lovely too, and a very good price). Would highly recommend

What a lovely company to deal with Clare and Craig were most helpful and informative helping me with my purchase of a wood burning fire. I can highly recommend them.

Very helpful, quick response to my query, and managed to save £150 compared to any other supplier I could find.

Good prices, good delivery overall good experience. Thanks

Website easy to use, chose fire I wanted, checkout was smooth. I was contacted the following day to arrange delivery.

Claire phoned and explained our first choice was delayed, was open and honest with the issues, and we sorted out an alternative. Customer service that you don’t see that often these days👍

Great service, 2nd wood burner fitted by them no issues, processional.

Good price snd great communication. I am really happy with my log burner snd the service, highly recommended

Great communication and fast delivery thank you

Excellent service

Very helpful website and good response to phone questions

Great choice of stoves, best price and fast, free delivery. So fast, I didn’t know it was being delivered on the day it arrived. All went very well though.

Easy to order and delivery was spot on.

We saw this stove elsewhere at a much more expensive price.
Quick delivery and a huge saving.

Exactly what we wanted, great price, couldn’t have been more helpful. Stove was delivered at short notice on the exact date requested. Would certainly recommend.

Great Service , Friendly staff and very helpfull, Also goods reasonably priced.

In January 2022, I ordered a Parkray Consort 15 wood burning stove on behalf of my elderly parents to replace their 43 year old Hunter Midi. Claire and Craig were fantastic with the level of help and support they provided in liaising with Hunter to identify a compatible replacement that would run my parents hot water and central heating. When we decided to buy a wood burner for our house a few months ago, I had absolutely no hesitation in trusting Claire and Craig to best advise and support us with our choice for the purchase of a Parkray Aspect 5. Claire and Craig are two of the friendliest, knowledgable and customer focused people I have dealt with in many many years. I would have no hesitation in recommending Complete Stoves to any of my friends or family. Thanks you guys, you are both a credit to your industry.

Claire was superb! Honest on timescales and priced very competitively. Even the stove turned up early! Thoroughly recommend this company.

Stove ordered and received within a week. I received very quick, clear and helpful support from Claire to help withe my order. I would happily recommend and buy again from them.

Amazing work. Highly recommend these guys. Affordable quote and work completed really quickly and to an amazing standard!

Excellent service. First stove had a door catch issue which was very swiftly resolved with another unit.
Excellent communication and a pleasure to do business with.

We had excellent service from Complete Stoves. Ed was very thorough with his initial visit and quote. When the stove was installed, Ed and Craig were punctual, efficient and polite. They made a really good job and left the place clean and tidy. We would not hesitate to use Complete Stoves again and would happily recommend then to anyone thinking of getting a stove.

5 star service professional, friendly service from start to finish. I would highly recommend.

What a wonderful company. So friendly and efficient. Not only did our stove get fitted earlier than expected (ready for the cold weather), Craig and Ed were professional and you couldn’t have told they had been there. They cleaned up and the star of the show (log burner) looks positively stunning. Thank you!

We had a few issues with our stove directly related to the manufacturer – we were totally supported by Complete Stoves, especially Claire, who negotiated with the stove manufacturer to arrive at a satisfactory conclusion. We are very grateful to her and would not hesitate to recommend this company

We had excellent service from Complete Stoves. Ed was very thorough with his initial visit and quote. When the stove was installed, Ed and Craig were punctual, efficient and polite. They made a really good job and left the place clean and tidy. We would not hesitate to use Complete Stoves again and would happily recommend then to anyone thinking of getting a stove.

I was so lucky to have found Complete Stoves. A family business, providing excellent customer service. I visited Complete Stoves un-announced but nothing was too much trouble for Claire, who went the extra mile in showing me various makes and models and gave good advice. We had a number of exchanges claryfying technical details and my delivery was made within weeks without a hitch. Highly recommended.

Absolutely fabulous job! Professional, friendly and excellent value for money Providing quality burner with high standard of fitting, leaving the place clean & tidy. Highly recommended

We had a new stove and surround fitted by Ed & Craig and I cannot fault anything about the service. The end result is stunning and expertly done. I can’t recommend enough. Lovely guys, great service and very knowledgeable. Reasonable, fair price paid.

This is my Tinderbox Multifuel Burner as supplied amd fitted by Complete Stoves. From selection of the stove to fitting the CO Alarm they did everything. It was a delight to have the stove fitted and even more so when its alight. In for Christmas excellent price and lovely people you could not ask for more